Mental Health Support Team

Qualifications:

1. Bachelor’s degree in Psychology, Guidance and Counseling, Social Work, Behavioral Science, or other related mental health fields (fresh graduates are preferred);
2. Certification in Psychological First Aid (PFA), Mental Health First Aid (MHFA), or Mental Health First Responder (MHFR) is an advantage; applicants without certification are still welcome;
3. Able to commit 2 hours per week (between 9:00 AM–9:00 PM) to provide online mental health support via Web Chat or Google Meet; candidates may choose their preferred day and time;
4. Comfortable with active listening and providing emotional support to others;
5. Has a reliable internet connection and a capable device to participate in online activities;
6. Able to communicate in English and Filipino, both in writing and speaking;
7. Available and committed to a 4-month online volunteer program and willing to attend online training sessions via Zoom.

Job Descriptions:

1. Provide basic emotional support to individuals in need by listening to their stories and offering constructive feedback.
2. Facilitate discussions on possible options without giving direct solutions.
3. Complete session reports after each support session by our MH Support Online System.
4. Participate in preparedness sessions before handling support cases (mandatory), team upgrading once a month (mandatory), and self development program (optional).